Shipping Policy

At Tuba – The Abaya Store, we want your order to reach you safely and smoothly.

Order Processing

Once your order has been successfully placed and payment has been confirmed, it will be prepared for dispatch.

Orders are generally processed within 2–4 business days, unless a different processing period is mentioned on the product page.

During launches, sales, festive periods or periods of unusually high order volumes, processing may take slightly longer.

Delivery

We deliver across India.

Estimated delivery times will depend on the destination and courier service. Once dispatched, orders will generally reach customers within approximately 3–7 business days.

Delivery timelines are estimates and may occasionally be affected by circumstances outside our control, including courier delays, weather, public holidays, strikes, regional restrictions or other unforeseen events.

Shipping Charges

Any applicable shipping charges will be displayed at checkout before you complete your purchase.

Order Tracking

Where tracking is available, customers will receive tracking information after their order has been dispatched.

Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address and contact information.

If you notice an error in your shipping information, please contact us as soon as possible. Once an order has been dispatched, we may not be able to change its delivery details.

Additional shipping charges arising from an incorrect/incomplete address or repeated delivery failure may need to be borne by the customer where permitted by applicable law.

Damaged Package

If your package appears significantly damaged or tampered with when delivered, please document its condition and contact us promptly so that we can assist you.

Thank you for choosing Tuba – The Abaya Store.